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Other Integrations
Before you start
Creating a bot
Overview of features
Building Assistants
Creating & Editing Assistants
Building Flows with Modules
Intents and Natural Language Processing
Generative AI
Channel Integrations
Certainly Web Widget
Zendesk Messaging
Sunshine Conversations (Legacy)
Zendesk Chat (Legacy)
Instagram
WhatsApp
Facebook Messenger
Microsoft Azure
Other Integrations
Webhooks & Custom Integrations
Webhook Templates
Dixa
Google Analytics
Gorgias
Kustomer
Shopify
Trustpilot
Simplesat
Translations
Maintenance & Analytics
Reports
GDPR & Data Retention
APIs and SDKs
Chat REST API
Conversational Web SDK
Chat Trigger REST API
Analytics REST API
Jinja
Browsers
Cookies
Glossary
Chat Websocket API
Release Notes & Status
Deprecated
Internal Knowledge
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Help Center
Other Integrations
Before you start
Creating a bot
Overview of features
Building Assistants
Creating & Editing Assistants
Building Flows with Modules
Intents and Natural Language Processing
Generative AI
Channel Integrations
Certainly Web Widget
Zendesk Messaging
Sunshine Conversations (Legacy)
Zendesk Chat (Legacy)
Instagram
WhatsApp
Facebook Messenger
Microsoft Azure
Other Integrations
Webhooks & Custom Integrations
Webhook Templates
Dixa
Google Analytics
Gorgias
Kustomer
Shopify
Trustpilot
Simplesat
Translations
Maintenance & Analytics
Reports
GDPR & Data Retention
APIs and SDKs
Chat REST API
Conversational Web SDK
Chat Trigger REST API
Analytics REST API
Jinja
Browsers
Cookies
Glossary
Chat Websocket API
Release Notes & Status
Deprecated
Internal Knowledge
Other Integrations
Integrate Certainly with your favorite CRM platform, Translation Service, Business Intelligence tools, and more.
Webhooks & Custom Integrations
Configure Webhooks for use in your chatbot
How to create a Webhook from scratch
Use Reserved Variables collected from chatbot conversations
Reserved keywords in Webhook Responses
Set up an email notification flow to collect end user data
IP Addresses to whitelist
How to create a Webhook from a Webhook Template
How to create a Webhook Template as an Agency
Troubleshooting webhooks
See more
Webhook Templates
Creating a ticket in Zendesk Support
How to let customer support know that an end user requires assistance
Integrate your Certainly bot with Centra
Integrate your Certainly bot with Crowdin
Integrate your Certainly bot with Klaviyo
Integrate your Certainly bot with Zapier
Integrate your Certainly bot with OpenAI
See more
Dixa
Integrate your Certainly bot with Dixa
Google Analytics
Integrate your Certainly bot with Google Analytics
Defining custom events for Google Analytics
Using Certainly events in Google Analytics Reports
Gorgias
Integrate your Certainly bot with Gorgias
Kustomer
Integrate your Certainly bot with Kustomer
Shopify
Integrate your Certainly bot with Shopify
Deploy the Certainly Widget on Shopify
Track Shopify orders with Certainly
Check if a Shopify discount code has been used by a customer
Install the Certainly Shopify App on your Shopify store
See more
Trustpilot
Integrate your Certainly bot with Trustpilot
Simplesat
Integrate your Certainly bot with Simplesat
Translations
Use Multi-language Translation to chat with more users in their preferred languages
