Scheduled Maintenance - Generative AI - November 7th, 2024
Our Generative AI service provider will carry out maintenance between 7 AM CET and 8 AM CET on...
Published on: Wednesday, Oct 30 02:31PM UTC
Service Incident - Generative Solutions - September 16th, 2024
17:45 CEST We are observing a degradation in the performance of some Generative AI solutions due to...
Published on: Monday, Sep 16 04:06PM UTC
Scheduled Maintenance - Infrastructure Update - September 2nd, 2024
We will carry maintenance between 5AM CEST and 5:30AM CEST on Monday, September 2nd. The update...
Published on: Friday, Aug 30 07:19AM UTC
Service Incident - Generative Solutions - July 26th, 2024
09:30 CEST We are observing a degradation in the performance of some Generative AI solutions...
Published on: Friday, Jul 26 02:05PM UTC
Service Incident - Admin Experience - July 10th, 2024
11:35 CET We are observing latency in platform admin operations, including opening chabot...
Published on: Wednesday, Jul 10 12:02PM UTC
Service Incident - Websocket - July 4th, 2024
12:00 CET We are observing some intermittent issues in the functioning of our Websocket service....
Published on: Thursday, Jul 4 10:44AM UTC
Service Incident - Bot Admin - July 3rd, 2024
13:55 CET We have discovered an issue with various areas of the admin. It is not possible to Save...
Published on: Thursday, Jul 4 10:36AM UTC
Service Incident - Generative Solutions - April 29, 2024
15:10 CET We have discovered an issue with the RAG functionality that powers our Generative...
Published on: Thursday, Jul 4 10:38AM UTC
Service Incident - Bot Handovers - April 29, 2024
11:00 CET We have been notified by a customer that their conversations get stuck after the transfer...
Published on: Thursday, Jul 4 10:38AM UTC
Scheduled Maintenance - Service Migration - April 29, 2024
Updates on April 29th, 2024 05:00 CEST Access to all services has been interrupted to facilitate...
Published on: Thursday, Jul 4 11:29AM UTC