Service Incident - Generative Solutions - April 29, 2024
15:10 CET We have discovered an issue with the RAG functionality that powers our Generative...
Published on: Monday, Apr 29 04:57PM UTC
Service Incident - Bot Handovers - April 29, 2024
11:00 CET We have been notified by a customer that their conversations get stuck after the transfer...
Published on: Monday, Apr 29 04:42PM UTC
Scheduled Maintenance - April 29, 2024 - Service Migration
Updates on April 29th, 2024 05:00 CEST Access to all services has been interrupted to facilitate...
Published on: Monday, Apr 29 03:37PM UTC
Service Incident - April 17, 2024
10:51 CET: We're currently seeing a platform-wide issue of bots and the platform being unreachable....
Published on: Wednesday, Apr 17 10:10AM UTC
Service Incident - March 12, 2024
17:15 CET: We're currently seeing a platform-wide issue of bots not responding, and users unable to...
Published on: Friday, Apr 5 11:55AM UTC
Service Incident - March 7, 2024
15:15 CET: We're currently seeing instances of webhooks failing. We're investigating the issue and...
Published on: Friday, Apr 5 11:56AM UTC
Service Incident - April 27, 2023
14:35 CET: We're currently seeing instances of bots taking too long to display bot messages. We're...
Published on: Friday, Apr 5 11:58AM UTC
Service Incident - April 24, 2023
12:15 CET: Following a scheduled release, we are seeing an issue with chatbots deployed to the...
Published on: Friday, Apr 5 11:59AM UTC
Service Incident - March 16, 2023
09:47 CET: Conversational functionality appears to be impacted on a number of bots. We are...
Published on: Friday, Apr 5 11:59AM UTC
Service Incident - February 28, 2023
12:19 CET: Following a scheduled release, we are seeing issues with chatbots responding as...
Published on: Friday, Apr 5 11:59AM UTC