In the table below, you can see a full overview of what is accepted when importing an Excel sheet to the AI Manager.
| Format | Accepted use of the format | Unaccepted use of the format |
| Domains |
The Excel sheet should be renamed to match the Domain name and should contain at least one Intent; Domain names must be below 128 characters |
Domains cannot be in a header row; Domains cannot be placed in a cell; Domains cannot import if they don't have at least one Intent attached; The upload will fail if Domains have empty spaces after Domain name |
| Intents |
Intents should always be in the header row and should belong to a Domain in a tab; Intents can be imported without any sentences added (not recommended); Intent names must be below 128 characters |
Intents cannot be in a tab; Intents will not import if placed in other rows than the header row; Intents will not be imported if it doesn't belong to a Domain; The upload will fail if the Intents have empty spaces after the intent name |
| Sentences | Sentences should always be in cells below an Intent |
Sentences should not be in tabs; Sentences not accepted without an Intent in the header row and a Domain in a tab |
| Empty cells | Accepted as long as it's not a cell in the header row | - |
| Empty columns | Allowed, but not recommended | - |
| Duplicated spaces between words or at start/ end of sentence | Accepted in an import, but the duplicated spaces will automatically be removed in the import | - |
| Same text where capitalization is the only difference |
Text where only difference is capitalization is imported just once; Example: If two Intents have the same spelling but different capitalization, only one will be imported. Sentences from both Intents will be added to the single imported Intent. |
- |
| Emojis | Accepted in sentences | Not accepted in Domains or Intents |
| Punctuation | Allowed in sentences and Intents | Not allowed in Domains |
| Hidden tabs/ sheets | Not accepted | Use of hidden tabs will cause the sheet not to be imported |
| URLs | Not accepted | Use of URLs will cause the sheet not to be imported |