IPs to whitelist

 

If you want to whitelist any of our IPs for allowing request to your interfaces, you need to check the two items below:

  1. Conversation Manager (hosted in Azure Cloud): This is the service that fires Webhooks to 3rd party applications during Conversation Time. Bots rely on this service to fetch and pull data from/to other services.  IP Address to whitelist:
    20.105.89.177
  2. Certainly Platform (hosted in a AKS cluster in AWS): This is our web application used to create and configure the requests that Bots will use later on during Conversation Time.  The Webhook Builder tool allows you to test these requests, in order for those tests to succeed, please whitelist the following CNAME:
    a28a2e6fdc14744cb984793b54495d06-942364205.eu-central-1.elb.amazonaws.com