Users and roles
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      User types, Company types, and Permissions

      Here, you can learn about the various user and company types within the Certainly Platform, along with their associated Permissions.

      Users

      Defined Users in Certainly Permissions
      Agent Owns an agency, can create regular companies under the agency account
      Company admin Full permissions within his/her company
      Plain account user Only has access to his/her bots or those he/she has been invited to

       Companies

      Defined Company types in Certainly

      Company Type

      Agency
      Owns an agency, can create regular companies under the agency account

      		 Agency

      Regular Company
      Full permissions within his/her company

      		 Normal