Users
| Defined Users in Certainly | Permissions |
| Agent | Owns an agency, can create regular companies under the agency account |
| Company admin | Full permissions within his/her company |
| Plain account user | Only access to his/her bots or the ones he/she has been invited to |
Companies
|
Defined Company types in Certainly |
Company Type |
|
Agency Owns an agency and can create regular companies under the agency account |
Agency |
|
Regular Company Full permissions within his/her company |
Normal |
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