17:15 CET: We're currently seeing a platform-wide issue of bots not responding, and users unable to make, save & publish changes in the bot canvas. We're investigating the issue urgently and will post further updates as soon as we have them. Apologies for any inconvenience caused by this issue.

17:55 CET: The issue was isolated and resolved. A limitation in our database prevented more writing instructions from taking place. We have reviewed and implemented structural changes to prevent this from happening again by means of revised thresholds and proactive alerts.
Currently, all services are fully operational. Apologies for any inconvenience caused by this issue, reach out to our support if you have any questions.