12:15 CET: Following a scheduled release, we are seeing an issue with chatbots deployed to the Zendesk Channel (Sunshine-deployed bots not affected). Our team is working on resolving the issue, and more information will be shared as soon as possible.

14:58 CET: The Zendesk service is back to normal and Zendesk-deployed bots should function as expected. Please contact support@certainly.io if any issue should occur.