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Service Incident - April 17, 2024

10:51 CET: We're currently seeing a platform-wide issue of bots and the platform being unreachable. We're investigating the issue urgently and will post further updates as soon as we have them. Apologies for any inconvenience caused by this issue.

11:01 CET: We have located the issue and promoted a change in production. The issue is connected with our DNS. Due to the nature of the problem, we expect the solution to slowly propagate to every client consuming the service. Apologies for any inconvenience caused by this issue, reach out to our support if you have any questions.

12:00 CET: We confirm that the propagation is complete. Currently, all services are fully operational. Apologies for any inconvenience caused by this issue, reach out to our support if you have any questions.

Post-Mortem: To be announced.