User types, Company types, and Permissions

Here, you can learn about the various user and company types within the Certainly Platform, along with their associated Permissions.

Defined Users in Certainly	Permissions
Agent	Owns an agency, can create regular companies under the agency account
Company admin	Full permissions within his/her company
Plain account user	Only has access to his/her bots or those he/she has been invited to

Defined Company types in Certainly	Company Type
Agency Owns an agency, can create regular companies under the agency account	Agency
Regular Company Full permissions within his/her company	Normal