Supported tokens to be used in Modules

Here's an overview of the tokens that are supported in Modules:

Type of item Card Image URL field Card title Card subtitle Bot Message Suggested Replies Webhook Connections & Global Connections Sample code Supported Formats

[CustomVariable]

Yes(1)

Yes(1) Yes(1) Yes(1) Yes(1) Yes(1) Yes(1) [customVariable key=emailUser fallback="emailNotFound"]
[customVariable%20key=emailUser%20fallback="emailNotFound"]
[customVariable key=emailUser]
[[emailUser]]

-

[ResponseTo]

No

No

No

Yes

No

No

Yes(3)

[responseTo module=27 fallback="sample text"]

-

[variation]

No

No

No

Yes

No

No

-

[variation="first variation", "second variation", "third variation"]

-

[first_name]

Yes(1)(2)

Yes(1)(2) Yes(1)(2) Yes(1)(2) Yes(1)(2) Yes(1)(2) Yes(1)(2)

[[first_name fallback="John"]]

-

[last_name]

Yes(1)(2)

Yes(1)(2) Yes(1)(2) Yes(1)(2) Yes(1)(2) Yes(1)(2) Yes(1)(2)

[[last_name fallback="Doe"]]

-

[email]

Yes(1)(2)

Yes(1)(2) Yes(1)(2) Yes(1)(2) Yes(1)(2) Yes(1)(2) Yes(1)(2)

[[email fallback="johndoe@certainly.io"]]

-

[image]

No

No

No

Yes

No

No

No

[img]https://image.jpg[/img]

.jpg, .jpeg

[audio]

No

No

No

Yes

No

No

No

[audio]https://example.com/audio.mp3[/audio]

.mp3

[video]

No

No

No

Yes

No

No

No

[video]https://example.com/video.mp4[/video]

 .mp4

 

(1): Supports space and %20
(2): When provided as metadata by the channel (only Facebook for now)
(3): Can be done when selecting "ResponseTo" as a condition