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Building Assistants
Learn how to build your own conversational AI assistants using the Certainly platform.
Creating & Editing Assistants
Building Flows with Modules
- How to edit a Module
- How to edit a message in a Module
- In-depth guidance for Module Connections
- Use Groups to organize your Modules
- Basic insights on Global Module Connections
- Use Fallback Modules when user input is not understood
- Set up basic bot responses with flexible Statement Modules
- Set up advanced bot responses with smart Collector Modules
- Copy and paste Modules across bots
- Offer users Suggested Replies to choose from
- Add clickable Generic Cards with images to your bot
- Store the end user reply in a Custom Variable
- Create Dynamic Cards with info from an external source
- Import Modules into the Certainly Platform
- Create Dynamic Suggested Replies