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    • Creating a bot
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    • How to push content from your bot
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    • Choosing your Widget
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    • Introduction to Webhooks
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      Back to home
      1. Help Center
      2. Going live
      • Get started
        • Creating a bot
        • Modules
        • Connecting Modules
        • Overview of features
      • Creating a communication flow
        • Message design
        • Human takeover and bot takeover
        • AI
        • How to push content from your bot
      • Going live
        • Choosing your Widget
        • Certainly Widget
        • Facebook Messenger
        • Zendesk
        • Microsoft Azure
        • Channel specifications
      • Bot data
        • GDPR
        • Filters
        • Reports
      • Webhooks & Integrations
        • Introduction to Webhooks
        • Introduction to Webhook Templates
        • Dixa
        • Google Analytics
        • Gorgias
        • Kustomer
        • Shopify
        • Trustpilot
        • Zendesk
      • Technical support & APIs
        • Conversational Web SDK
        • Chat API
        • Conversation Manager REST API
        • Analytics REST API
        • Jinja
        • Users and roles
        • Known bugs
        • Supported elements
        • Browsers
        • Cookies
        • Glossary

      Going live

      Choosing your Widget

      • Integrate your Certainly bot with Instagram
      • Integrate your Certainly bot with WhatsApp
      • Compare the Certainly and Zendesk Widgets

      Certainly Widget

      • URL link to your bot
      • Configuration of the Certainly Widget
      • Configuration of the Certainly Widget: Nontechnical explanation
      • Add pop-up messages to your Certainly Widget
      • Test and refine your bot using the Certainly Widget
      • Autoload chatbot with delay using JavaScript Web SDK
      • How to insert the chatbot in an iframe
      See more

      Facebook Messenger

      • Integrate your Certainly bot with Facebook Messenger
      • Policies for pushing content on Facebook Messenger

      Zendesk

      • Integrate your Certainly bot with Zendesk
      • How to test and refine your Zendesk bot
      • Catch the first user message when using the Zendesk channel
      • Integrate your Certainly bot with Sunshine Conversations
      • Use Certainly's Web SDK to switch between the Certainly and Zendesk Web Widgets (legacy)
      See more

      Microsoft Azure

      • Register a bot on your Microsoft Azure account

      Channel specifications

      • Overview of channel limitations
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