Anna Rönnfeldt

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Activity overview

Latest activity by Anna Rönnfeldt
  • Anna Rönnfeldt created an article,

    Building guide for Basic Ecommerce Bot Template

    The Basic Ecommerce Bot Template is based on the Basic Support Bot Template. Its ecommerce-related content is an addition to the essential support content. To access the Template, please navigate t...

  • Anna Rönnfeldt created an article,

    Building guide for Basic Zendesk Bot Template

    Are you going to integrate your chatbot project with Zendesk, Zendesk Chat, and Zendesk Guide? You can get from zero to hero with our Basic Zendesk Bot Template. To access the Template, please navi...

  • Anna Rönnfeldt created an article,

    Building guide for Basic Support Bot Template

    If you're looking for one of the easiest solutions for your chatbot project, the Basic Support Bot is the right choice. To access the Template, please navigate to the Certainly Platform and select ...

  • Anna Rönnfeldt created an article,

    Languages supported by Certainly's prebuilt AI model (selected Intents)

    This article provides an overview of all languages supported by our pre-built AI model. Intents express what chatbot visitors want to do or search for. This means that you can make use of Certainly...

  • Anna Rönnfeldt created an article,

    How to test and refine your bot using the Certainly Widget

    Working in the machine room of the bot often distracts us from considering how the conversation would feel for the end user. But, as an architect of conversational flows with the goal of creating a...

  • Anna Rönnfeldt created an article,

    How to edit a message in a Module

    Our bot message editor features many possibilities to create engaging chatbot messages. In this article, we will prepare you for the process of setting up conversational messages that are more than...