Webhooks & Integrations

Channel Integrations

• Integrating your Certainly bot with Dixa

Introduction to webhooks

• Webhooks
• Using Jinja2
• Reserved keywords in Webhook Responses
• Reserved Variables
• IPs to whitelist

Webhook Templates

• Creating a ticket in Zendesk Support
• Integrating your chatbot with Zapier
• How to let customer support know that an end user requires assistance

How to create webhooks as an Agency

• Creating a Webhook Template (WHT) for Agencies
• Creating a webhook from scratch for Agencies

How to create webhooks as a Company

• Creating a webhook from scratch for Companies

How to create webhooks from a Webhook Template

• Creating a webhook from a Webhook Template (WHT)