Going live

Choosing your Widget

• Integrate your Certainly bot with Instagram
• Integrate your Certainly bot with WhatsApp
• Differences between the Certainly and Zendesk Widgets

Certainly Widget

• Configuration of the Certainly Widget
• How to test and refine your bot using the Certainly Widget
• Autoload chatbot with delay using JavaScript Web SDK
• Sunshine Conversations channel available via Certainly Widget
• How to insert the chatbot in an iframe
• URL link to your bot

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Facebook Messenger

• Policies for pushing content on Facebook Messenger
• Integrate your Certainly bot with Facebook Messenger

Zendesk

• Integrate your Certainly bot with Sunshine Conversations
• Integrate your Certainly bot with Zendesk
• How to test and refine your Zendesk bot

Microsoft Azure

• How to register a bot on your Microsoft Azure account

Channel specifications

• Overview of channel limitations