Going live

Choosing your Widget

• Integrate your Certainly bot with Instagram
• Integrate your Certainly bot with WhatsApp
• Compare the Certainly and Zendesk Widgets

Certainly Widget

• URL link to your bot
• Configuration of the Certainly Widget
• Configuration of the Certainly Widget: Nontechnical explanation
• Add pop-up messages to your Certainly Widget
• Test and refine your bot using the Certainly Widget
• Autoload chatbot with delay using JavaScript Web SDK

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Facebook Messenger

• Policies for pushing content on Facebook Messenger
• Integrate your Certainly bot with Facebook Messenger

Zendesk

• Integrate your Certainly bot with Zendesk
• How to test and refine your Zendesk bot
• Catch the first user message when using the Zendesk channel
• Integrate your Certainly bot with Sunshine Conversations

Microsoft Azure

• Register a bot on your Microsoft Azure account

Channel specifications

• Overview of channel limitations