Choosing your Widget

• Differences between the Certainly and Zendesk Widgets

BotXO Widget

• How to Test and Refine Your Bot Using the Certainly Widget
• How to insert the chatbot in an iframe
• URL link to your bot
• Changing the behaviour of the Certainly Widget
• Styling the Certainly Widget
• Implementing the chatbot using the Certainly Widget

Facebook Messenger

• Policies for pushing content on Facebook Messenger
• Integrating your bot on Facebook Messenger

Zendesk

• Integrating your chatbot with Zendesk
• How to test and refine your Zendesk bot

Microsoft Azure

• How to register a bot on your Microsoft Azure account

Channel specifications

• Overview of channel limitations